At USBDTravServices, we aim to provide a smooth and transparent booking experience. We understand that travel plans can change, and we’re here to help you with cancellations and refunds wherever possible.
1. General Refund Terms
Refunds depend on the type of service (bus, train, or flight) and the policies of the respective service providers (transport companies, airlines, or railways). All refund requests are subject to provider-specific rules.
2. Bus Ticket Refunds
- Cancellation Period: Tickets can be canceled before the departure time, as per the bus operator’s policy.
- Refund Amount: Varies based on how early you cancel. Cancellation charges may apply.
- No Refund: No refund for cancellations made after the departure time or for no-shows.
3. Train Ticket Refunds
- Refund eligibility depends on the rules set by Indian Railways or the relevant railway authority.
- Confirmed Tickets: Cancellation charges apply as per railway policies.
- Waitlisted/ RAC Tickets: Usually eligible for a full refund if canceled before chart preparation.
- No Refund: After chart preparation (in most cases).
4. Flight Booking Refunds
- Refunds depend on the airline’s cancellation policy.
- Non-refundable Tickets: Only taxes may be refunded.
- Refundable Tickets: Full or partial refund after deducting cancellation fees.
- No-show or last-minute cancellations may result in no refund.
5. Service Charges
- USBDTravServices booking fees, service charges, or payment gateway fees are non-refundable, unless the booking failed due to a technical error on our part.
6. Refund Process
- Approved refunds are processed within 7–10 business days.
- Refunds are credited to the original payment method used at the time of booking.
7. How to Request a Refund
To request a cancellation or refund, contact our support team: